PRIVACY POLICY

Policy Last Updated: 11/25/2024

At SBT Renovations, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy outlines how we collect, use, store, and disclose your information when you visit our website sbtrenovations.com.au or engage with our services.

1. Information We Collect

We may collect the following types of personal information:

Personal Identifiable Information: Name, email address, phone number, address, and other contact details provided during inquiries or bookings.
Payment Information: Credit card or bank details for processing transactions.
Technical Information: IP addresses, browser types, and other data collected through cookies and similar technologies.
Project-Specific Information: Details about your property, renovation preferences, and related information necessary to provide our services.

2. How We Use Your Information

We use the information collected for the following purposes:

To process inquiries, quotes, and bookings.
To communicate with you regarding your renovation project.
To improve our website, products, and services.
To comply with legal and regulatory requirements.
For promotional purposes, with your consent, such as sending updates or offers related to SBT Renovations.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal information, including:

Secure storage of data on encrypted servers.
Restricted access to your information by authorized personnel only.
Regular monitoring and updating of our systems to prevent unauthorized access.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties, including:

Service providers and contractors who assist us in delivering our services.
Payment processors to handle transactions securely.
Legal authorities, if required to comply with laws or regulations.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us understand user behavior, improve website functionality, and deliver personalized content. By using our website, you consent to our use of cookies. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to inaccurate or outdated information.
Request deletion of your data, subject to legal or contractual obligations.
Opt out of receiving promotional communications at any time.

To exercise your rights, please contact us at info@sbtrenovations.com.au

7. Links to Third-Party Websites

Our website may contain links to third-party websites. SBT Renovations is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review this policy periodically.